Food and Beverage Manager

Canyon Ranch; Tucson (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

Canyon Ranch in Tucson, AZ is seeking a dynamic Restaurant Manager who will oversee daily restaurant operations and drive a culture of hospitality excellence. You will lead front‑of‑house teams, develop and deliver service training, and ensure world‑class guest experiences through coaching and accountability.

Collaborating with culinary and leadership teams, you will manage scheduling, labor, and operational standards while maintaining exceptional guest engagement in a luxury setting.

Qualifications

• Having a Bachelor’s Degree is a plus but not required, though a High School Diploma or GED is necessary.
• Demonstrated success in service training, employee development, and team leadership is expected.
• Experience with Forbes Travel Guide service standards and luxury hospitality environments is highly preferred.

Responsibilities

• Lead, coach, and mentor front-of-house teams to deliver exceptional guest experiences.
• Develop and facilitate service training programs, onboarding, and ongoing skills development.
• Ensure consistent execution of service standards, policies, and operating procedures.
• Foster a positive, guest-centric culture focused on engagement and performance.
• Monitor service quality, guest satisfaction, and operational efficiency.
• Partner with culinary and leadership teams to ensure seamless service delivery.
• Manage scheduling, labor, inventory controls, and financial performance goals.
• Address guest concerns promptly and professionally, creating memorable service recoveries.

Skills

Front-of-house leadership

Service training

Guest engagement

Labor scheduling

Forbes Travel Guide

Education

Bachelor's degree

High School Diploma or GED

Job description

Overview

Canyon Ranch® has been a trailblazer and an industry-leading proponent of the wellness lifestyle and real estate living for nearly 40 years, operating the world's most celebrated collection of life-enhancement properties. Canyon Ranch has wellness destinations in Tucson, Arizona and Lenox, Massachusetts. In addition, Canyon Ranch operates the world’s largest day spa at The Venetian® & The Palazzo® hotels in Las Vegas, Nevada and 22 Canyon Ranch at Sea® wellness facilities across four luxury cruise lines: Cunard Cruise Line, Oceania® Cruises, Regent Seven Seas Cruises®, and on Celebrity Cruises®. Canyon Ranch is a 13-time winner of Travel + Leisure's Best Spa Award, an 11-time recipient of the Condé Nast Traveler Best Destination Spa Award, is honored by Town & Country as one of the ‘Best Luxury Spas in the World’ in their 2017 Spa Awards and is recognized as the ‘Best Wellness Program’ by Virtuoso’s ‘Best of the Best’ 2017 awards.

Responsibilities

Seeking a dynamic Restaurant Manager with a passion for exceptional guest service and a proven ability to develop, train, and inspire high-performing teams. This leader will oversee daily restaurant operations while driving a culture of hospitality excellence, accountability, and continuous learning. A hospitality professional who leads by example, inspires excellence, and possesses a genuine passion for creating world-class guest experiences through exceptional service training and team development.

• Lead, coach, and mentor front-of-house teams to deliver exceptional guest experiences.
• Develop and facilitate service training programs, onboarding, and ongoing skills development.
• Ensure consistent execution of service standards, policies, and operating procedures.
• Foster a positive, guest-centric culture focused on engagement and performance.
• Monitor service quality, guest satisfaction, and operational efficiency.
• Partner with culinary and leadership teams to ensure seamless service delivery.
• Manage scheduling, labor, inventory controls, and financial performance goals.
• Address guest concerns promptly and professionally, creating memorable service recoveries.

Qualifications

Having a Bachelors Degree is a plus but not required, though a High School Diploma or GED is necessary. (Or a ny combination of academic education, professional training or work experience, which demonstrates the ability to perform the duties of the position)

• 3+ years of restaurant management experience in an upscale, luxury, or fine-dining environment.
• Demonstrated success in service training, employee development, and team leadership.
• Strong knowledge of hospitality best practices and guest engagement strategies.
• Excellent communication, coaching, and organizational skills.
• Experience with Forbes Travel Guide service standards and luxury hospitality environments is highly preferred.
• Ability to maintain high standards while thriving in a fast-paced setting.