Luxury Spa Assistant Manager: Lead Guest Experience

fourseasons; Los Angeles (CA); On-site; USD 82,000 - 85,000; Full time

Benefits offered by this job

Salary Range: $82,000-$85,000

Medical/Dental/Vision

401K Retirement Savings Plan

Employee Assistance Program

Wellbeing programs

Life Insurance

Free On-Site Parking

Training Program, Tuition Reimb

Training and development opportunities

Employee Discount for stays at Four-Se

Complimentary Dry Cleaning for Uniform

Complimentary Employee Meals

Job summary

Four Seasons Hotel Los Angeles at Beverly Hills is seeking a Spa Manager with a passion for luxury guest service. The role leads Spa operations, staff development, and financially responsible management while aligning with the hotel’s brand standards and marketing efforts.

The ideal candidate has 1-2 years in a luxury hotel or spa setting, familiarity with Spa Soft systems, and strong communication skills to elevate guest experiences across the property.

Qualifications

• 1-2 years of luxury hotel or spa experience preferred.
• Proficiency with Microsoft applications and Spa Soft systems.
• Strong guest-service orientation and professional communication.

Responsibilities

• Oversee overall management and performance of the Spa to ensure high standards and financial performance.
• Maintain service quality, facilities, equipment, and guest experience per Four Seasons standards.
• Prepare monthly financial, operational, and statistical reports for hotel senior management with actionable insights.
• Provide leadership, coaching, and development opportunities to Spa staff.
• Integrate Spa marketing, updates, and promotions with the Hotel’s strategy.

Skills

Spa management

Microsoft applications

Phone etiquette

Spa Soft systems

Guest focus

Communication skills

Job description

Four Seasons Hotel Los Angeles at Beverly Hills is seeking a Spa Manager with a passion for luxury guest service. The role leads Spa operations, staff development, and financially responsible management while aligning with the hotel’s brand standards and marketing efforts.

The ideal candidate has 1-2 years in a luxury hotel or spa setting, familiarity with Spa Soft systems, and strong communication skills to elevate guest experiences across the property.