Luxury Skincare Retail Consultant — Growth, Learning & Perks

Aesop; New York (NY); Vor Ort; USD 24.000 - 35.000; Vollzeit

Benefits dieser Stelle

Monthly Incentive Program

VIP Access to L’Oréal Internal Shop

Learning & Development Opportunities

Employee Resource Groups

Mental Health & Wellness Programs

Aesop Foundation volunteering &Matched

Community involvement

Zusammenfassung

Aesop is seeking a Retail Consultant in New York, an on-site role focused on guiding customers to tailored product choices and delivering an exceptional experience. You will welcome visitors, perform product demonstrations, and help drive commercial success while upholding inclusive service standards.

The ideal candidate has customer service experience, strong communication, empathy, and a passion for skin care expertise. You will operate primarily in-store with a collaborative team approach.

Qualifikationen

• Experience operating in a customer service role or environment.
• Effective selling skills and ability to drive commercial outcomes.
• Ability to demonstrate Aesop products to clients.
• History of teamwork and contributing to a positive environment.
• Empathy to manage relationships and create inclusive experiences.
• Curiosity to understand others and listen without judgment.
• Strong communication and problem-solving skills.
• Working knowledge of skin care (advantageous).
• Knowledge of hair/body/fragrance/home categories (advantageous).

Aufgaben

• Engage and guide customers to products relevant to them.
• Welcome customers and deepen their product experience through interactions.
• Deliver an exceptional, inclusive customer experience contributing to commercial success.
• Contribute to a team and support store goals.

Kenntnisse

Customer service experience

Effective selling skills

Product demonstrations

Team collaboration

Empathy and inclusive experience

Active listening

Strong communication

Skin care knowledge

Hair/body/fragrance/home categories

Jobbeschreibung

Aesop is seeking a Retail Consultant in New York, an on-site role focused on guiding customers to tailored product choices and delivering an exceptional experience. You will welcome visitors, perform product demonstrations, and help drive commercial success while upholding inclusive service standards.

The ideal candidate has customer service experience, strong communication, empathy, and a passion for skin care expertise. You will operate primarily in-store with a collaborative team approach.