Skincare Retail Consultant | Inclusive, Growth & Perks

Brobston Group; Los Angeles (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Hourly rate

Monthly incentive program

Company perks

Learning & development

Employee resource groups

Mental health & wellness programs

Job summary

Aesop in Los Angeles is seeking a Retail Consultant to welcome customers, listen to their needs, and guide product selections through intentional interactions. You will demonstrate products, deliver an exceptional guest experience, and contribute to the brand’s commercial success in a vibrant, inclusive environment.

This on-site role emphasizes selling skills, empathy, and teamwork while promoting professional development and community engagement as part of Aesop's holistic approach to

Qualifications

• Experience operating within a customer service role or environment.
• Effective selling skills and the ability to drive commercial outcomes.
• Ability to consistently introduce Aesop products to clients through hand demonstrations.
• History of successfully participating in and contributing to a team.
• Demonstrated ability to utilize empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all.
• Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives.
• Strong communication and problem-solving skills.
• Working knowledge of skin care and skin care industry (advantageous).
• Knowledge of hair care, body care, fragrance and home categories (advantageous).

Responsibilities

• Welcome customers into the space and guide them to products relevant to their needs.
• Demonstrate products and provide experiential customer service that supports sales.
• Contribute to a positive, inclusive guest experience and collaborative team environment.

Skills

Customer service

Sales skills

Communication

Teamwork

Empathy

Listening

Curiosity

Problem solving

Skin care knowledge

Job description

Aesop in Los Angeles is seeking a Retail Consultant to welcome customers, listen to their needs, and guide product selections through intentional interactions. You will demonstrate products, deliver an exceptional guest experience, and contribute to the brand’s commercial success in a vibrant, inclusive environment.

This on-site role emphasizes selling skills, empathy, and teamwork while promoting professional development and community engagement as part of Aesop's holistic approach to