Luxury Service Loaner Concierge

Land Rover Coral Gables; Miami (FL); In loco; USD 21.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Benefits package

Luxury brand showroom environment

Descrizione del lavoro

THE COLLECTION is seeking a Service Loaner Concierge to welcome clients, verify paperwork, and maintain loaner vehicle logs in a premium, climate-controlled showroom environment.

You will coordinate with service advisors, schedule transportation, and ensure loaner availability while maintaining accurate records in CDK DMS. Multitasking and bilingual English/Spanish abilities are valued in a team setting.

Competenze

• Past service experience with car rental agency or body shop.
• Exceptional communication skills with a polished, professional demeanor.
• Strong organizational skills and attention to detail.
• Able to multitask with a client-first mindset and elevate service.
• Proficient with Microsoft Office; team-oriented.

Mansioni

• Greet clients and create a warm, professional first impression reflecting the luxury brand.
• Check in clients, verify licenses, insurance, and loaner agreements according to policy.
• Maintain customer data in the dealership CRM/database.
• Explain loaner policies, terms, fuel rules, mileage limits, and return procedures.
• Inspect and photograph vehicles before/after use and document condition.

Conoscenze

Customer service

Professional demeanor

Organizational skills

Bilingual English/Spanish

Team-oriented

Attention to detail

Strumenti

CDK DMS

CRM/database

Microsoft Office

Descrizione del lavoro

THE COLLECTION is seeking a Service Loaner Concierge to welcome clients, verify paperwork, and maintain loaner vehicle logs in a premium, climate-controlled showroom environment.

You will coordinate with service advisors, schedule transportation, and ensure loaner availability while maintaining accurate records in CDK DMS. Multitasking and bilingual English/Spanish abilities are valued in a team setting.