Luxury Loaner Concierge — Elevate Client Experiences

Jaguar Land Rover; Miami (FL); Presencial; USD 38 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive pay + benefits

Climate-controlled environment

Luxury brand exposure

Resumo da oferta

THE COLLECTION is seeking a Service Loaner Concierge to welcome clients in a luxury dealership environment. You will verify IDs and loaner details, maintain CRM records, and coordinate vehicle readiness, cleaning, and returns to ensure exceptional guest experiences.

Join a climate-controlled setting representing Jaguar and Land Rover brands, delivering high-quality service and seamless vehicle handoffs for every guest.

Qualificações

• Experience in car rental service or body shop.
• Polished, professional communication.
• Strong attention to detail and organization.
• Fluent English; Spanish preferred.

Responsabilidades

• Welcome clients and make a luxury first impression reflecting THE COLLECTION.
• Check in clients, verify IDs, licenses, insurance, and agreements.
• Maintain client data in the dealership CRM/database.
• Explain loaner policies, terms, fuel, mileage, and returns.
• Inspect and photograph vehicles before/after use; note conditions.

Conhecimentos

Customer service

Multitasking

Bilingual English/Spanish

Communication

Organizational skills

Microsoft Office

Ferramentas

CDK DMS

CRM/database

Descrição da oferta de emprego

THE COLLECTION is seeking a Service Loaner Concierge to welcome clients in a luxury dealership environment. You will verify IDs and loaner details, maintain CRM records, and coordinate vehicle readiness, cleaning, and returns to ensure exceptional guest experiences.

Join a climate-controlled setting representing Jaguar and Land Rover brands, delivering high-quality service and seamless vehicle handoffs for every guest.