Luxury Service Advisor | Up to $161K + Growth

Lithia Motors; Los Angeles (CA); On-site; USD 65,000 - 162,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

401(k) Retirement Plan

Life Insurance

Job summary

Porsche Beverly Hills, part of Lithia Motors, is seeking a Service Advisor to provide a first-class experience for Porsche service customers in a luxury dealership environment.

You’ll schedule repairs, present maintenance options, and coordinate with technicians while ensuring clear communication with customers and contributing to CSI and sales goals. Strong customer service and dealership experience are preferred.

Qualifications

• 1+ years of service advisor experience in a dealership.
• Experience with luxury or European brands preferred, but not required.

Responsibilities

• Be the primary contact for Porsche service customers, delivering a first-class customer experience.
• Schedule appointments and prepare repair orders.
• Communicate maintenance recommendations and repair options.
• Coordinate with technicians and keep customers informed throughout the repair process.
• Help achieve departmental sales, CSI, and customer satisfaction goals.

Skills

Service advisor

Customer service

Tools

CDK experience

Job description

Porsche Beverly Hills, part of Lithia Motors, is seeking a Service Advisor to provide a first-class experience for Porsche service customers in a luxury dealership environment.

You’ll schedule repairs, present maintenance options, and coordinate with technicians while ensuring clear communication with customers and contributing to CSI and sales goals. Strong customer service and dealership experience are preferred.