Elite Auto Service Advisor | Premium Brand, Commission

Lithia Motors; Minneapolis (MN); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia & Driveway's Porsche Minneapolis dealership is seeking a Service Advisor. You’ll be the primary link between customers and our service team, delivering hospitality and automotive knowledge with proactive communication.

Typical schedule is Monday through Friday with rotating Saturdays. You’ll earn a guaranteed base plus commission with strong earning potential, complete with ongoing brand and technical training, and opportunities to build lasting relationships with Porsche owners.

Qualifications

• 1+ years of automotive Service Advisor experience; luxury or high-line dealership experience.
• 1+ years managing customer service or repair orders within a dealership service environment.
• Experience with dealership service systems, repair order documentation, and customer follow-up.
• Experience communicating automotive maintenance and repair recommendations, timelines, and costs to customers.
• Working knowledge of automotive maintenance, repair processes, warranty, and manufacturer-recommended services.

Responsibilities

• Serve as the primary connection between customers and our service team, combining hospitality, automotive knowledge, and proactive communication.
• Welcome clients and accurately identify vehicle maintenance, repair, and performance needs.
• Provide professional service recommendations while explaining repairs, timelines, and costs.
• Coordinate accurate and efficient vehicle diagnosis and repair with Porsche-trained technicians.
• Create detailed repair orders and maintain accurate customer and vehicle service documentation.
• Maintain proactive communication throughout the repair process with timely updates.

Skills

Service Advisor experience

Customer service

Communication skills

Tools

CDK

MyKarma

Job description

Lithia & Driveway's Porsche Minneapolis dealership is seeking a Service Advisor. You’ll be the primary link between customers and our service team, delivering hospitality and automotive knowledge with proactive communication.

Typical schedule is Monday through Friday with rotating Saturdays. You’ll earn a guaranteed base plus commission with strong earning potential, complete with ongoing brand and technical training, and opportunities to build lasting relationships with Porsche owners.