World-Class Service Advisor — Growth, Training & Benefits

Penske Automotive Group, Inc.

Beachwood (OH)

On-site

USD 45,000 - 65,000

Full time

3 days ago

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Benefits offered by this job

Health care

401k with match

Career growth

Training resources

Job summary

Porsche Beachwood, a Penske Automotive Group dealership, is seeking a Service Advisor to join our team and deliver extraordinary customer experiences. As the liaison between the customer and the service department, you will schedule appointments, review service history, relay information about maintenance and repairs to customers, and provide accurate cost estimates.

You will help customers understand and approve maintenance needs, and we offer a Fortune 500 company culture with comprehensive

Qualifications

Genuine interest in providing an exceptional customer experience.
Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
Excellent communication, interpersonal, and organizational skills.
Strong work ethic with the ability to work in a fast-paced, results-driven environment.

Responsibilities

Be the liaison between the customer and the service department, scheduling appointments, reviewing service history, and relaying important information about vehicle maintenance and repairs.
Provide accurate cost estimates and communicate maintenance requirements to customers.
Ensure a world-class service experience for customers at every step of their ownership journey.