Luxury Service Advisor – Career Growth & 401(k) Perks

Keeler Motor Car Company; Westport (CT); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

401(k) with Employer Contribution

Paid Vacation

Sick & Personal Time

Professional Training

Career Advancement

Supportive, Team-Oriented Work

Job summary

Lexus of Westport, part of Keeler Motor Car Company, is seeking an experienced Service Advisor to join their luxury service team. The ideal candidate thrives in a fast-paced environment, enjoys building lasting customer relationships, and is passionate about delivering an exceptional ownership experience.

In this role, you will be the primary point of contact between customers and the service department, ensuring that every interaction is professional and exceeds expectations.

Qualifications

• Luxury dealership experience is a plus.
• Strong customer service and communication skills required.
• Ability to multitask in a fast-paced environment.
• Excellent organizational and problem-solving abilities needed.
• Valid driver's license with a clean driving record is necessary.

Responsibilities

• Greet customers promptly and provide an outstanding service experience.
• Listen to customer concerns and accurately document repair requests.
• Recommend maintenance and repair services based on manufacturer guidelines.
• Prepare estimates and explain recommended repairs clearly.
• Communicate with technicians throughout the repair process.

Skills

Customer service

Communication skills

Multitasking

Organizational skills

Problem-solving

Computer proficiency

Tools

CDK

Job description

Lexus of Westport, part of Keeler Motor Car Company, is seeking an experienced Service Advisor to join their luxury service team. The ideal candidate thrives in a fast-paced environment, enjoys building lasting customer relationships, and is passionate about delivering an exceptional ownership experience.

In this role, you will be the primary point of contact between customers and the service department, ensuring that every interaction is professional and exceeds expectations.