Luxury Senior Living Concierge

The Delaney at The Vale; Woburn (MA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

401k with Employer Matching

Dental Insurance

Health Insurance

Vision Insurance

Life Insurance

Paid Time Off

Daily Pay

Job summary

The Delaney at The Vale is seeking a luxury hospitality focused Residential Experience Concierge to greet residents, guests, prospective employees, suppliers, and service providers daily with warmth and professionalism. You will be the first face visitors see in our community.

Requirements include 1–3 years in a luxury property customer-facing role, strong telephone communication skills, and proficiency with Microsoft Office. High school diploma required; bachelor’s degree preferred.

Qualifications

• High school diploma required. Bachelor’s degree preferred.
• 1–3 years in a luxury property customer-facing role.
• Able to multi-task and prioritize.
• Familiarity with Microsoft Office Suite products.
• Tech savvy with strong telephone communication skills.

Responsibilities

• Provide ongoing telephone coverage with a high level of customer service.
• Anticipates needs of the residents.
• Resolve issues presented by residents, guests, vendors, and suppliers professionally to meet objectives and satisfy individuals.
• Accept delivery packages, document receipt, and notify resident of delivery.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager with projects and assignments.
• Other assignments as needed.

Skills

Customer service

Telephone communication

Multi-tasking

Microsoft Office

Tech savvy

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

The Delaney at The Vale is seeking a luxury hospitality focused Residential Experience Concierge to greet residents, guests, prospective employees, suppliers, and service providers daily with warmth and professionalism. You will be the first face visitors see in our community.

Requirements include 1–3 years in a luxury property customer-facing role, strong telephone communication skills, and proficiency with Microsoft Office. High school diploma required; bachelor’s degree preferred.