Luxury Selling Supervisor – Elevate Customer Experience

LVMH Group; Miami, Northern (FL, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

CELINE Miami Design District is seeking a Selling Supervisor to mentor associates, drive luxury customer service, and achieve sales and consignment goals. You will lead the sales floor, apply product knowledge, and coordinate client relationship resources to elevate service.

The role supports store operations, visual merchandising, inventory accuracy, opening/closing procedures, and staff development. Ideal candidates have at least seven years in luxury retail sales, with supervisory experience,

Qualifications

• Minimum of 7 years of sales experience, preferably in a luxury retail setting.
• Minimum of 1 year of supervisory experience preferred.
• Computer literate; able to learn and use various software packages.
• Strong oral and written communication skills.
• Proficiency in general software used by the company (Word, Excel) and willingness to receive training.

Responsibilities

• Meet and exceed store sales targets and consignment goals.
• Mentor associates to deliver elevated customer service and sales results.
• Lead and empower the sales team to provide high-quality service.
• Coordinate client relationship resources to enhance the customer experience.
• Manage floor supervision to improve sales results.
• Maintain customer service standards daily.
• Assist with staff issues and problem solving as needed.
• Oversee POS operations and inventory management.
• Open/close procedures and ensure accurate tender balancing.
• Support merchandising and visual standards with the Visual Manager.

Skills

Sales experience

Leadership

Customer service

Communication

Merchandising

Tools

POS system

Word

Excel

Job description

CELINE Miami Design District is seeking a Selling Supervisor to mentor associates, drive luxury customer service, and achieve sales and consignment goals. You will lead the sales floor, apply product knowledge, and coordinate client relationship resources to elevate service.

The role supports store operations, visual merchandising, inventory accuracy, opening/closing procedures, and staff development. Ideal candidates have at least seven years in luxury retail sales, with supervisory experience,