Luxury Salon Front Desk & Guest Experience Lead

Salon Coco Bond; New Jersey; On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Retail sales incentive program

Performance-based wage increases

Employee discounts on salon, spa, and

Job summary

Salon CoCo BOND in Shrewsbury, New Jersey is seeking a part-time Luxury Guest Experience Coordinator to join our boutique salon and spa team. You will greet guests, schedule appointments, upsell services, and drive retail sales while delivering a five-star experience in a fast-paced, luxury environment.

The role requires a polished, service-driven professional who can coordinate schedules, answer calls confidently, and maintain an organized reception area.

Qualifications

• Experience in luxury salon, spa, or high-end hospitality.
• Familiarity with salon management software.
• Strong verbal communication and phone etiquette.
• Ability to upsell services and retail products.

Responsibilities

• Greet guests with warmth and professionalism.
• Deliver a five-star experience from arrival through checkout.
• Answer incoming calls confidently and schedule appointments.
• Coordinate guest check-in and checkout; maximize booking opportunities.
• Support stylists, spa providers, and management throughout the day.
• Maintain an organized, polished reception area.
• Assist with administrative and operational tasks.
• Help maintain Salon CoCo BOND's high standards.

Skills

Hospitality

Customer service

Retail sales

Multitasking

Professional demeanor

Tools

salon management software

Meevo software

Job description

Salon CoCo BOND in Shrewsbury, New Jersey is seeking a part-time Luxury Guest Experience Coordinator to join our boutique salon and spa team. You will greet guests, schedule appointments, upsell services, and drive retail sales while delivering a five-star experience in a fast-paced, luxury environment.

The role requires a polished, service-driven professional who can coordinate schedules, answer calls confidently, and maintain an organized reception area.