Luxury Sales & VIP Experience Manager

Caesars Entertainment; Las Vegas (NV); On-site; USD 80,000 - 120,000; Full time

Job summary

Caesars Entertainment in Las Vegas seeks a Luxury Sales Manager to support the Luxury Sales team with account management, CRM upkeep, direct bookings, and event coordination. You will prepare materials, organize VIP experiences, and liaise across Sales, Reservations, Revenue Management, Operations, and Marketing.

The role requires excellent organization, strong communication, and hospitality expertise; it is an in-person position with multi-department collaboration and occasional evening/weekend

Qualifications

• Bachelor's degree preferred or equivalent hospitality experience.
• 3+ years of hospitality, luxury travel, sales support, or administrative experience.
• Experience with CRM and hotel sales platforms preferred.

Responsibilities

• Provide daily administrative support to the Luxury Sales team.
• Maintain accurate account records and production data in CRM systems.
• Prepare sales materials, proposals, contracts, and partner communications.
• Organize calendars, meetings, and travel arrangements.
• Coordinate VIP arrivals, amenities, and guest requests; communicate preferences to operations.
• As Liaison across departments, assist with budgets, forecasts, and business reviews.

Skills

Organizational skills

Written communication

Administrative skills

Multitasking

Discretion

Relationship management

Reporting

Guest service

Problem solving

Professionalism

Team collaboration

Interpersonal presence

Flexibility

Education

Bachelor's degree preferred

Tools

CRM platforms

Microsoft Office

Excel

PowerPoint

Job description

Caesars Entertainment in Las Vegas seeks a Luxury Sales Manager to support the Luxury Sales team with account management, CRM upkeep, direct bookings, and event coordination. You will prepare materials, organize VIP experiences, and liaise across Sales, Reservations, Revenue Management, Operations, and Marketing.

The role requires excellent organization, strong communication, and hospitality expertise; it is an in-person position with multi-department collaboration and occasional evening/weekend