Luxury Sales & VIP Client Development Lead

StartupTAP LLC; Beverly Hills (CA); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

On-site Beverly Hills showroom

Job summary

StartupTAP LLC seeks a Sales and Client Development Lead to drive outbound revenue for a respected luxury jewelry brand in Beverly Hills. You will lead a small team and personally close high-value sales while crafting VIP clienteling strategies.

Reporting to the CEO, you will partner with the Head of Marketing to grow outbound opportunities, refine client acquisition, and elevate the sales function through strategic leadership and world-class service. In-office Tue–Sat, 9:30am–5:30pm.

Qualifications

• Minimum 5+ years of luxury sales experience, preferably in fine jewelry, watches, fashion, hospitality or high-end retail.
• Strong outbound sales track record; not solely reliant on inbound or walk-in traffic.
• Experience building and executing VIP programs and proactive clienteling initiatives.
• Experience in luxury e-commerce or omnichannel environments, with ability to convert digital engagement into outbound revenue.
• Strong leadership capability in lean, entrepreneurial environments.
• Confident, polished communicator with strong emotional intelligence.
• Strategic thinker who can design and execute growth initiatives.
• CRM fluency and performance-driven mindset.

Responsibilities

• Proactively generate new revenue through structured outbound outreach to existing and prospective clients.
• Develop and scale a formal VIP program and high-touch clienteling strategies.
• Partner with marketing to convert digital engagement into proactive outbound opportunities.
• Design outbound initiatives aligned with online merchandising, inventory flow, and campaigns.
• Re-engage past clients when inventory aligns with their preferences and history.
• Identify high-value client segments and build long-term relationship strategies to increase lifetime value.
• Personally close sales and lead by example in outbound execution and revenue generation.
• Manage and mentor two sales team members to elevate outbound mindset and accountability.

Skills

Luxury sales

Outbound sales

VIP program

Clienteling

Leadership

Strategic growth

CRM fluency

Relationship building

Job description

StartupTAP LLC seeks a Sales and Client Development Lead to drive outbound revenue for a respected luxury jewelry brand in Beverly Hills. You will lead a small team and personally close high-value sales while crafting VIP clienteling strategies.

Reporting to the CEO, you will partner with the Head of Marketing to grow outbound opportunities, refine client acquisition, and elevate the sales function through strategic leadership and world-class service. In-office Tue–Sat, 9:30am–5:30pm.