Luxury Sales Support & POS Specialist

FashionUnited; Connecticut; Hybrid; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate in the United States to contribute to a premium retail experience. You will greet clients, assist with purchases, and help maintain an inviting store environment.

The role emphasizes brand advocacy, accurate POS handling, and stockroom organization. Ideal candidates have 1+ years in retail, knowledge of fashion trends, strong communication, and the ability to multitask in a fast-paced setting.

Qualifications

• 1+ years of retail experience, preferably luxury retail service.
• Knowledge of fashion trends and marketplace competition.
• Strong communication and organizational skills.
• Proficiency with cash handling and basic computer skills.

Responsibilities

• Greet clients and provide personalized assistance.
• Act as brand ambassador and support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products and capture customer information where permitted.
• Receive and organize shipments; maintain stockroom cleanliness.
• Manage stock levels and update visual merchandising on the floor.
• Support sales floor activities and respond to customer requests quickly.
• Maintain housekeeping standards and follow loss prevention guidelines.

Skills

Retail experience

Cash handling

Customer service

English fluency

Tools

POS systems

iPad

Job description

Coach is seeking a Sales Support Associate in the United States to contribute to a premium retail experience. You will greet clients, assist with purchases, and help maintain an inviting store environment.

The role emphasizes brand advocacy, accurate POS handling, and stockroom organization. Ideal candidates have 1+ years in retail, knowledge of fashion trends, strong communication, and the ability to multitask in a fast-paced setting.