Luxury Sales Support Specialist - Flexible Schedule

kate spade new york; Williamsburg (VA); Sur place; USD 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Medical insurance

401(K)

Paid leave

Commuter Benefits

Disability insurance

Tuition assistance

Résumé du poste

Coach is seeking a Sales Support Associate to join our luxury retail team in Williamsburg, VA. You will welcome clients, operate POS, assist with stock, and help maintain an inviting, polished selling floor.

Responsibilities include processing shipments, merchandising updates, and delivering attentive customer service. The role requires flexibility with schedule, excellent English, and previous retail experience in a luxury environment.

Qualifications

• 1+ years retail experience, preferably luxury retail.
• Knowledge of fashion trends and marketplace.
• Strong communication and organizational skills.

Responsabilités

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador; support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities and respond to customer requests.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Connaissances

Customer service

Cash handling

POS systems

Stock replenishment

Outils

iPad

Walkie talkie

Laptop

Description du poste

Coach is seeking a Sales Support Associate to join our luxury retail team in Williamsburg, VA. You will welcome clients, operate POS, assist with stock, and help maintain an inviting, polished selling floor.

Responsibilities include processing shipments, merchandising updates, and delivering attentive customer service. The role requires flexibility with schedule, excellent English, and previous retail experience in a luxury environment.