Luxury Sales Support Specialist — Flexible Schedule

Coach; Gilbert (AZ); On-site; USD 34,000 - 52,000; Full time

Job summary

Coach is seeking a Sales Support Associate in Gilbert, AZ to deliver premium customer service in a fast-paced luxury retail setting. You will greet clients, maintain the sales floor, process transactions, and support stockroom operations to ensure smooth flow from receipt to point of sale.

Ideal candidates have retail experience, knowledge of fashion trends, and strong communication skills. The role requires flexibility for a varied schedule and ability to lift up to 25 lbs; join a team

Qualifications

• 1+ of previous retail experience (cashier/stock/sales) in luxury or premium environment or equivalent education/experience.
• Knowledge of fashion trends and market competition.
• Familiarity with cash registers, basic computer skills (iPad/laptop), POS devices, and price sheets.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment; excellent communication.

Responsibilities

• Welcome clients with warmth and professionalism; provide personalized assistance.
• Serve as a brand ambassador and support local market engagement, including social media.
• Operate POS accurately; maintain cash wrap and stockroom organization.
• Suggest add-on products, promote gift cards, and collect customer information where permitted.
• Receive, process, and organize shipments; report discrepancies; maintain stockroom cleanliness.
• Manage stock levels; replenish sales floor; implement visual merchandising updates.
• Support sales floor activities and respond to customer requests; collaborate with team.
• Maintain housekeeping standards and adhere to loss prevention guidelines.

Skills

Customer service

Cash handling

Stock management

Visual merchandising

Tools

POS systems

iPad

Laptop

Job description

Coach is seeking a Sales Support Associate in Gilbert, AZ to deliver premium customer service in a fast-paced luxury retail setting. You will greet clients, maintain the sales floor, process transactions, and support stockroom operations to ensure smooth flow from receipt to point of sale.

Ideal candidates have retail experience, knowledge of fashion trends, and strong communication skills. The role requires flexibility for a varied schedule and ability to lift up to 25 lbs; join a team