Luxury Sales Support Pro — Flexible Schedule & Growth

Tapestry, Inc.; Livermore (CA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach in Livermore, CA is seeking a Sales Support Associate to help drive store success through friendly, professional service, accurate POS processing, and organized stockrooms.

You will welcome customers, assist with merchandise, process shipments, maintain visual standards, and collaborate with the team to deliver a premium luxury experience.

Previous retail experience and knowledge of fashion trends are valued, with opportunities for growth in a dynamic environment.

Qualifications

• 1+ of previous retail experience (cashier/stock experience, sales etc.)
• Possesses current knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency. (for EU)

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Customer service

Cash handling

POS systems

Basic computer skills

Attention to detail

Multitasking

Communication

Tools

iPad/laptop

Mobile POS

Walkie talkie

Job description

Coach in Livermore, CA is seeking a Sales Support Associate to help drive store success through friendly, professional service, accurate POS processing, and organized stockrooms.

You will welcome customers, assist with merchandise, process shipments, maintain visual standards, and collaborate with the team to deliver a premium luxury experience.

Previous retail experience and knowledge of fashion trends are valued, with opportunities for growth in a dynamic environment.