Elite Catering & Banquets Coordinator

Encore Boston Harbor; Everett (MA); On-site; USD 37,000 - 39,000; Full time

Job summary

Encore Boston Harbor is seeking a Coordinator of Catering & Banquets to greet guests, answer calls, confirm appointments, and support event teams. The role includes clerical duties, maintaining office organization, and handling confidential information with discretion.

You will assist catering and restaurant event managers daily, ensuring smooth operations and exemplary guest experiences. The position emphasizes strong English communication, professionalism, and the ability to manage multiple

Qualifications

• Moderate to high level receptionist/office support experience.
• Proficient with MS Office and multi-line phone systems.
• Excellent English communication, written and verbal.

Responsibilities

• Greet guests and answer phones professionally.
• Confirm appointments and manage walk-ins.
• Maintain orderly office area and handle administrative tasks.
• Support Catering and Banquets managers with event coordination.
• Create and distribute event orders and maintain client records.
• Coordinate internal/external communications and scheduling.
• Ensure compliance with company policies and safety standards.

Skills

Receptionist experience

Multiline phone

Customer service

Communication

Organizational skills

English fluency

Education

High school diploma

Bachelor’s degree (related field)

Tools

MS Office

Outlook

Delphi

Guest Bridge

Job description

Encore Boston Harbor is seeking a Coordinator of Catering & Banquets to greet guests, answer calls, confirm appointments, and support event teams. The role includes clerical duties, maintaining office organization, and handling confidential information with discretion.

You will assist catering and restaurant event managers daily, ensuring smooth operations and exemplary guest experiences. The position emphasizes strong English communication, professionalism, and the ability to manage multiple