Events & Catering Sales Coordinator

HHM Hospitality; Cambridge (MA); On-site; USD 42,000 - 62,000; Full time

Job summary

HHM Hotels in Cambridge, MA is seeking a Sales and Catering Coordinator to support the property’s sales and catering team with timely, accurate administrative service for internal and external customers.

The role involves handling inquiries by phone, drafting proposals and contracts, distributing materials, coordinating with departments, reserving space, and ensuring guest satisfaction, with possible holiday or weekend hours.

Qualifications

• High School diploma or Bachelor's Degree preferred, but not required.
• Previous hotel sales or catering experience preferred, but not required.

Responsibilities

• Promptly answer telephone calls and communicate relevant account information to managers and departments.
• Type and process correspondence, proposals, banquet event orders and contracts as directed by management.
• Distribute memos, contracts, resumes, room requests, amenities and other communication as it relates to sales and catering to relevant departments.
• Act as a liaison between Sales/Catering Directors and Managers and other departments to properly communicate information needed for upcoming events including distribution of BEO’s, resumes and changes.
• Politely and professionally converse with clients and respond to all inquiries.
• Coordinate as appropriate with other departments to ensure seamless delivery of service and guest satisfaction.
• Maintain filing and retaining necessary copies of contracts and correspondence in accordance with established standards.
• File and organize copies of contracts and correspondence ensuring records are up to date.
• Reserve and confirm rooms, meeting space, and banquet space when necessary.
• Perform other duties as requested by management.

Job description

HHM Hotels in Cambridge, MA is seeking a Sales and Catering Coordinator to support the property’s sales and catering team with timely, accurate administrative service for internal and external customers.

The role involves handling inquiries by phone, drafting proposals and contracts, distributing materials, coordinating with departments, reserving space, and ensuring guest satisfaction, with possible holiday or weekend hours.