Luxury Sales Associate — Personal Styling & Clienteling

FashionUnited; Houston (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate in Houston to be the front-line ambassador of the brand and deliver an elevated, personalized shopping experience, meet sales goals, and support daily store operations in a luxury retail environment. Candidates should have 1+ years of luxury retail sales experience, fluency in English, strong product knowledge, and comfort with POS systems and omni-channel selling.

This role requires energy, teamwork, and a flexible schedule.

Qualifications

• 1+ years of sales experience (luxury retail preferred) or equivalent education/experience.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets.
• Ability to work at a fast pace, lift 25 lb regularly (up to 50 lb occasionally), climb, bend, kneel, and maneuver sales floor and stockroom.
• Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills (preferred).
• Strong English language proficiency.

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.

Skills

Luxury retail

POS operation

Social media savvy

Customer service

English proficiency

Tools

POS system

Job description

Coach is seeking a Sales Associate in Houston to be the front-line ambassador of the brand and deliver an elevated, personalized shopping experience, meet sales goals, and support daily store operations in a luxury retail environment. Candidates should have 1+ years of luxury retail sales experience, fluency in English, strong product knowledge, and comfort with POS systems and omni-channel selling.

This role requires energy, teamwork, and a flexible schedule.