Luxury Sales Associate & Clienteling Pro

Coach; Greenwood (IN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house founded in New York and part of the Tapestry portfolio. The role focuses on delivering luxury service, building client relationships, and driving sales through expert styling, cross-selling, and data-driven clienteling on mobile platforms.

Candidates should have 1+ years in luxury retail, be fluent in English, and comfortable with live-stream shopping or video demos. The position requires flexibility for nights and weekends in a fast-paced environment.

Qualifications

• 1+ years of sales experience (luxury retail preferred).
• Experience with POS operation, iPad/laptop, Mobile POS."

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.

Skills

Sales experience

English proficiency

Social media savvy

Flexible schedule

Ability to lift 25 lbs

Tools

POS operation

Mobile POS

Job description

Coach is a global fashion house founded in New York and part of the Tapestry portfolio. The role focuses on delivering luxury service, building client relationships, and driving sales through expert styling, cross-selling, and data-driven clienteling on mobile platforms.

Candidates should have 1+ years in luxury retail, be fluent in English, and comfortable with live-stream shopping or video demos. The position requires flexibility for nights and weekends in a fast-paced environment.