Luxury Sales Associate - Clienteling & Omnichannel

kate spade new york; Gretna (LA); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate in Gretna to deliver an elevated, personalized shopping experience and meet store sales goals. You will blend luxury retail service with omni-channel selling and strong clienteling to drive brand loyalty.

Responsibilities include representing the Coach Guide to Style, building client relationships, and using POS/mobile tools to process transactions and capture data. Flexibility to work a varied schedule is required.

Qualifications

• Experience with POS operation and basic computer tools (iPad/laptop).
• Strong English proficiency.
• Luxury retail background preferred; social media savvy.

Responsibilities

• Represent Coach as a brand ambassador, adhering to style standards.
• Build lasting client relationships through personalized styling and product knowledge.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize POS, clienteling tools, and social platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Process transactions efficiently and support store operations.

Skills

POS operation

English proficiency

Luxury retail experience

Clienteling

Live-stream shopping

Tools

iPad

Mobile POS

Walkie-talkie

Job description

Coach is seeking a Sales Associate in Gretna to deliver an elevated, personalized shopping experience and meet store sales goals. You will blend luxury retail service with omni-channel selling and strong clienteling to drive brand loyalty.

Responsibilities include representing the Coach Guide to Style, building client relationships, and using POS/mobile tools to process transactions and capture data. Flexibility to work a varied schedule is required.