Luxury Sales Associate & Brand Ambassador (Flexible Schedule)

Coach

Denver (CO)

On-site

USD 21,000 - 30,000

Full time

2 days ago

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Job summary

Coach, a global fashion house, seeks a Sales Associate in Denver to deliver elevated, personalized shopping experiences. You will meet personal and store sales goals while supporting daily store operations, blending luxury retail service with omni‑channel selling and team collaboration to drive brand loyalty and revenue.

Ideal candidates have luxury retail experience, strong English, and comfort with POS systems, clienteling, and social media engagement.

Qualifications

1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.
Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie‑talkie use, ability to read price/release sheets.
Strong English proficiency.
Luxury retail background, social media savvy, experience with live‑stream shopping or video demos, clienteling and data acquisition skills.
Ability to work in a fast‑paced environment.
Strong English language proficiency (EU note).

Responsibilities

Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
Build lasting client relationships through personalized styling, product expertise, and fashion advice.
Drive sales through cross‑selling, upselling, and tailored recommendations.
Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
Develop and execute personal sales plans; meet or exceed individual and team KPIs.
Source new customers, maintain relationships, and follow up to close sales.
Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.
Process transactions efficiently (purchases, returns, exchanges, online pickups).
Support inventory cycles: receive shipments, stock shelves, and manage product movement.
Assist teammates in functional areas as required.
Foster a collaborative, trust‑based environment; encourage team performance.
Participate in brand initiatives, training programs, and inclusion activities.
Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.