Luxury Sales Associate & Brand Ambassador (Clienteling)

Tapestry, Inc.; New York (NY); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid paternity/maternity leave

Commuter benefits

Tuition assistance

Job summary

Coach is seeking a Sales Associate to serve as a frontline ambassador, delivering a personalized shopping experience and meeting store sales goals. You will support daily store operations, leverage omnichannel selling, and contribute to brand loyalty through thoughtful service.

The role blends luxury retail service with teamwork and data-driven selling, requiring strong English, fashion knowledge, and comfort with mobile POS and social selling tools.

Qualifications

• 1+ year of sales experience, luxury retail preferred.
• Knowledge of fashion trends and competitors.
• Combination of education and experience considered.

Responsibilities

• Represent Coach as a brand ambassador per style standards.
• Build lasting client relationships through styling and product expertise.
• Drive sales via cross-selling, upselling, and recommendations.
• Use mobile POS and clienteling tools to capture data and boost repeat purchases.
• Develop and execute personal sales plans to meet KPIs.
• Maintain floor presence and assist with inventory, visual merchandising.

Skills

Sales experience

POS operation

English proficiency

Luxury retail

Social media savvy

Tools

POS system

Mobile POS

iPad

Walkie-talkie

Job description

Coach is seeking a Sales Associate to serve as a frontline ambassador, delivering a personalized shopping experience and meeting store sales goals. You will support daily store operations, leverage omnichannel selling, and contribute to brand loyalty through thoughtful service.

The role blends luxury retail service with teamwork and data-driven selling, requiring strong English, fashion knowledge, and comfort with mobile POS and social selling tools.