Luxury Sales Associate

GEARYS Beverly Hills; Beverly Hills (CA); On-site; USD 34,440 - 37,195; Full time

Benefits offered by this job

Competitive compensation

Commission structure

Prestigious brand & team

Job summary

GEARYS Beverly Hills Rolex Boutiques is seeking a Sales Associate to create unforgettable experiences for our clientele. Leverage your in-depth knowledge of Rolex timepieces to engage guests, answer questions, and guide them toward the perfect watch.

You will build lasting relationships, exceed sales goals, and collaborate with colleagues to ensure a seamless customer journey from initial welcome to post-purchase care in a luxury environment.

Qualifications

• 3–5 years of experience in a luxury sales environment.
• Passion for Rolex timepieces and ability to educate clients.
• Proven track record of exceeding sales goals while delivering exceptional service.
• Strong verbal and written communication skills.
• Collaborative, polished, professional demeanor.

Responsibilities

• Deepen knowledge of Rolex brand history, collections, and technical specs to advise clients.
• Build rapport with guests, understand preferences, and curate personalized experiences.
• Present Rolex products and guide clients through the purchasing process with professionalism.
• Collaborate with colleagues to ensure a seamless customer journey from welcome to post-purchase care.
• Uphold GEARYS Beverly Hills' high service standards and exceed guest expectations at every touchpoint.

Skills

Luxury retail sales

Customer service

Brand knowledge (Rolex)

Communication skills

Team collaboration

Job description

As a Sales Associate at GEARYS Beverly Hills Rolex Boutiques, you will play a crucial role in creating unforgettable experiences for our clientele. You will leverage your in-depth knowledge of Rolex timepieces to engage with guests, answer their questions, and guide them towards the perfect watch to suit their needs and style. Building lasting relationships with our clients and exceeding their expectations will be at the heart of your success.

What You’ll Do:

• Deepen your knowledge of the Rolex brand history, collections, and technical specifications to confidently advise and educate clients.
• Build rapport with guests, understand their preferences, and curate personalized experiences that exceed expectations.
• Present Rolex products and guide clients through the purchasing process with professionalism and enthusiasm.
• Collaborate seamlessly with colleagues to ensure a smooth and efficient customer journey, from initial welcome to post-purchase care.
• Uphold the high standards of service expected at GEARYS Beverly Hills, anticipating guest needs and exceeding expectations at every touchpoint.

What We’re Looking For:

• A genuine enthusiasm for Rolex timepieces and a desire to share your knowledge with others.
• 3-5 years of experience in a luxury sales environment, preferably with a focus on watches and jewelry.
• A proven track record of exceeding sales goals while delivering exceptional customer service.
• Strong understanding of luxury watch brands.
• Excellent verbal and written communication skills, with the ability to connect and engage with a diverse clientele.
• A collaborative spirit and the ability to work effectively with colleagues to deliver a seamless customer experience.
• A polished and professional demeanor that reflects the luxury environment of GEARYS Beverly Hills.

Why GEARYS Beverly Hills?

• Competitive Compensation and commission structure ($25-$27 per hour plus Commission)
• Opportunity to work with a prestigious brand and passionate team