Luxury Sales Associate

Logan Hollowell Jewelry; Beverly Hills (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Logan Hollowell Jewelry, a Los Angeles-based handcrafted fine jewelry brand, is seeking a Luxury Sales Associate in Beverly Hills, CA. The role emphasizes delivering an exceptional client experience in a high-end boutique, with a focus on storytelling and personalized selections.

Your responsibilities include welcoming clients, presenting collections with detailed product knowledge, and building lasting relationships through clienteling and proactive outreach, while meeting sales targets.

Qualifications

• Luxury retail and fine jewelry sales experience with clienteling and relationship-building.
• Excellent communication and interpersonal skills to convey product details and brand values.
• Strong customer service mindset delivering personalized experiences for diverse clients.
• Organizational and time-management skills, with accuracy in POS operations and inventory handling.
• Comfort with CRM tools to manage client information, follow-ups, and outreach.
• Knowledge or interest in fine jewelry, gemstones, and luxury fashion; quick learning ability.

Responsibilities

• Welcome and engage clients, presenting collections with detailed product knowledge.
• Guide clients through personalized selections reflecting their stories and style.
• Manage sales transactions and handle special orders.
• Maintain visual merchandising standards and keep the boutique organized and inviting.
• Build long-term client relationships through outreach and clienteling; support brand events.

Skills

Luxury retail

Communication

Customer service

Time management

CRM systems

Fine jewelry knowledge

Stamina

Brand alignment

Market experience

Tools

POS system

Job description

Company Description

Logan Hollowell Jewelry is a Los Angeles-handcrafted fine jewelry brand inspired by the cosmos, nature, and spiritual symbolism. Each piece is designed with intention, love, and a sense of magic, creating meaningful adornments that connect deeply with the wearer. The collection is built to be layered, allowing clients to express their unique stories through personalized combinations. Team members contribute to an elevated, storytelling-driven luxury experience that blends artistry, craftsmanship, and emotional resonance.

Role Description

The Luxury Sales Associate role is a full-time, on-site position based in Beverly Hills, CA, focused on delivering an exceptional client experience in a high-end jewelry environment. Day-to-day responsibilities include welcoming and engaging clients, presenting collections with detailed product knowledge, and guiding clients through personalized selections that reflect their individual stories and style. The role involves managing sales transactions, handling special orders, maintaining visual merchandising standards, and ensuring the boutique remains organized and inviting. The Luxury Sales professional will also build and nurture long-term client relationships through outreach, follow-up, and clienteling, while meeting or exceeding sales targets and collaborating with the team to support brand events and initiatives.

Qualifications

• Luxury retail and fine jewelry sales experience, with a strong track record of clienteling and relationship-building in high-end environments.
• Excellent communication and interpersonal skills, including active listening, storytelling, and the ability to convey product details and brand values clearly.
• Strong customer service mindset, with a demonstrated ability to create welcoming, inclusive, and personalized experiences for diverse clients.
• Solid organizational and time management skills, including accuracy in POS operations, inventory handling, and attention to detail in visual merchandising.
• Comfort with basic digital tools and CRM systems to manage client information, follow-ups, and outreach efforts.
• Knowledge or interest in fine jewelry, gemstones, and luxury fashion; ability to learn and retain product and materials information quickly.
• Ability to stand for extended periods, work weekends or holidays as needed, and thrive in a fast-paced boutique environment.
• High level of integrity, professionalism, and alignment with Logan Hollowell Jewelry's brand values and aesthetic; prior experience in Beverly Hills or similar luxury markets is a plus.