Luxury Sales Ambassador - Clienteling & Style Advocate

Ralph Lauren; Commerce (GA); Vor Ort; USD 32.000 - 46.000; Vollzeit

Zusammenfassung

Ralph Lauren Corporation in Commerce, GA seeks passionate Sales Ambassadors to create exceptional lifestyle experiences for clients. You will deliver personalized styling, leverage product knowledge, and use CRM and Polo connect to nurture relationships.

Join a team focused on driving sales, maintaining brand standards, and providing outstanding service through in-store and digital channels. Remote and in-person interactions are balanced to meet customer needs.

Qualifikationen

• Deliver exceptional customer service and understand client needs.
• Use product knowledge to tailor styling recommendations.
• Leverage clienteling strategies and digital tools to broaden client relationships.

Aufgaben

• Deliver exceptional customer service by understanding customer needs, showcasing detailed product knowledge, and offering personalized styling recommendations.
• Strategize personal business growth to boost individual productivity through wardrobing, outreach, and leveraging digital tools for clienteling.
• Drive sales achievement by supporting the team to meet monthly, quarterly, and annual sales plans while upholding brand standards.
• Provide guidance to Brand Ambassadors to deliver customer-centric behaviors and relationship-building skills.
• Develop genuine connections with customers and align product recommendations with preferences.
• Meet or exceed individual KPIs and utilize CRM tools to drive performance.
• Adapt product presentation for remote or in-person customers, showing flexibility.

Kenntnisse

Customer service

Product knowledge

Clienteling

Communication

Team collaboration

Digital tools

Tools

Polo connect

CRM

Jobbeschreibung

Ralph Lauren Corporation in Commerce, GA seeks passionate Sales Ambassadors to create exceptional lifestyle experiences for clients. You will deliver personalized styling, leverage product knowledge, and use CRM and Polo connect to nurture relationships.

Join a team focused on driving sales, maintaining brand standards, and providing outstanding service through in-store and digital channels. Remote and in-person interactions are balanced to meet customer needs.