Luxury Sales Ambassador: Clienteling & Growth Path

Ralph Lauren; Rosemont (IL); Vor Ort; USD 36.000 - 46.000; Vollzeit

Zusammenfassung

Ralph Lauren in Rosemont, IL is seeking Sales Ambassadors to deliver exceptional customer service, showcase product knowledge, and provide personalized styling recommendations. You will drive store sales through effective clienteling, digital tools, and collaboration with team members to uphold brand standards.

This role emphasizes building relationships, adapting to both in-store and remote interactions, and participating in store initiatives while supporting a positive, inclusive work

Qualifikationen

• Sales experience in a high-volume, specialty environment.
• Excellent communication with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, and office; lift up to 30 lbs.
• Flexible schedule including day, evening, and weekend shifts.

Aufgaben

• Deliver exceptional customer service by understanding customer needs and offering personalized styling recommendations.
• Strategize personal business growth to boost productivity through wardrobing and clienteling.
• Drive sales by supporting the team to meet monthly, quarterly, and yearly plans.
• Provide guidance to Brand Ambassadors to deliver customer-centric behaviors.
• Develop genuine connections with customers while aligning product recommendations to preferences.
• Meet or exceed individual KPIs and leverage tools to drive performance.
• Adapt demonstrations to remote or in-person customer interactions.
• Utilize CRM tools to capture meaningful customer data for initiatives.
• Participate in store and company initiatives and community outreach.
• Balance tasks while upholding the RL customer experience as a priority.

Kenntnisse

Customer service

Sales skills

Communication

Relationship building

Team collaboration

Flexibility

Digital tools proficiency

Store operations

Visual merchandising

Tools

Polo Connect

CRM tools

Jobbeschreibung

Ralph Lauren in Rosemont, IL is seeking Sales Ambassadors to deliver exceptional customer service, showcase product knowledge, and provide personalized styling recommendations. You will drive store sales through effective clienteling, digital tools, and collaboration with team members to uphold brand standards.

This role emphasizes building relationships, adapting to both in-store and remote interactions, and participating in store initiatives while supporting a positive, inclusive work