Luxury Retail Team Manager & Client Experience Leader

BoF Careers; Cabazon (CA); On-site; USD 60,000 - 95,000; Full time

Job summary

BoF Careers is seeking a Team Manager to lead a Client Advisor team in a luxury fashion store in California. You will drive sales, coach staff, and ensure an outstanding client experience on the shop floor and through omni-channel efforts.

You will be responsible for coaching, training, and developing the team while managing performance to meet KPIs and contribute to department success. A strong leadership presence and market awareness are essential.

Qualifications

• Strong business acumen and analytical skills.
• Comprehensive knowledge of the Luxury Fashion Industry and its trends.
• Proven ability to drive positive client experiences and build loyalty.
• Excellent communication and interpersonal skills.
• Leadership and coaching abilities.

Responsibilities

• Lead, coach and train the Client Advisors to achieve sales and KPI targets.
• Drive department performance and omni-channel initiatives on the shop floor.
• Ensure exceptional client experience and team development through coaching.
• Maintain displays and merchandising in line with brand guidelines.

Skills

Leadership

Coaching

Communication

Customer service

Analytical skills

Team building

Fashion industry knowledge

Sales optimization

Job description

BoF Careers is seeking a Team Manager to lead a Client Advisor team in a luxury fashion store in California. You will drive sales, coach staff, and ensure an outstanding client experience on the shop floor and through omni-channel efforts.

You will be responsible for coaching, training, and developing the team while managing performance to meet KPIs and contribute to department success. A strong leadership presence and market awareness are essential.