Luxury Retail Store Manager

Professional Search Group; Palo Alto (CA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Flexible Spending Account (FSA)

Life and long-term disability

Job summary

Professional Search Group is partnering with a leading luxury resale company to hire an experienced Store Manager for a new Palo Alto location. You will lead a hands-on team, deliver a premier luxury shopping experience, and drive sales while building a high-performing staff.

The role focuses on launching the store, developing talent, and delivering outstanding client service in a premium setting. Evening, weekend, and holiday availability is expected.

Qualifications

• Minimum 5 years of retail experience.
• Minimum 3 years of supervisory or retail management experience.
• Experience in luxury retail, designer fashion, handbags, jewelry, or premium specialty retail.
• Proven ability to lead teams, drive sales performance, and achieve business objectives.
• Strong understanding of retail KPIs, inventory management, and store operations.
• Experience recruiting, training, coaching, and developing employees.
• Excellent interpersonal, communication, and customer service skills.
• Strong organizational skills and attention to detail.
• Comfortable using retail technology, Google Drive, and Apple products.
• Ability to work a flexible retail schedule, including evenings, weekends, and holidays.

Responsibilities

• Oversee all daily store operations, ensuring an exceptional customer experience and operational efficiency.
• Lead, coach, motivate, and develop a team of retail professionals.
• Recruit, interview, hire, and onboard new team members.
• Drive store sales, conversion, productivity, and KPIs.
• Build lasting client relationships through personalized service and clienteling.
• Establish and maintain high standards for visual merchandising and store presentation.
• Manage inventory, product movement, stockroom organization, and loss prevention procedures.
• Oversee scheduling, staffing, and daily workflow to support business needs.
• Ensure compliance with company policies, procedures, and operational standards.
• Partner with leadership to identify business opportunities and implement strategies for continued growth.
• Support the successful opening and ongoing development of the new Palo Alto location.

Skills

Retail leadership

Team leadership

Sales performance

Customer service

Store operations

Visual merchandising

Inventory management

Recruiting

Tools

Google Drive

Retail technology

Apple products

Job description

Luxury Retail Store Manager – Palo Alto, CA

Employment Type: Full-Time

Industry: Luxury Retail / Designer Fashion & Accessories

Company: Professional Search Group

About the Opportunity

Professional Search Group is partnering with a leading luxury resale company to hire an experienced Store Manager for an exciting new retail location opening in Palo Alto, California.

This is an opportunity for a motivated, hands-on retail leader to help launch a new store, build and develop a high-performing team, and deliver an exceptional luxury shopping experience.

The ideal candidate has a strong background in luxury retail, premium fashion, designer handbags, accessories, or jewelry, along with proven experience driving sales, managing store operations, and developing retail talent.

Key Responsibilities

• Oversee all daily store operations, ensuring an exceptional customer experience and operational efficiency.
• Lead, coach, motivate, and develop a team of retail professionals.
• Recruit, interview, hire, and onboard new team members.
• Drive store sales, conversion, productivity, and key performance indicators (KPIs).
• Build lasting client relationships through personalized service and clienteling.
• Establish and maintain high standards for visual merchandising and store presentation.
• Manage inventory, product movement, stockroom organization, and loss prevention procedures.
• Oversee scheduling, staffing, and daily workflow to support business needs.
• Ensure compliance with company policies, procedures, and operational standards.
• Partner with leadership to identify business opportunities and implement strategies for continued growth.
• Support the successful opening and ongoing development of the new Palo Alto location.

Qualifications

• Minimum 5 years of retail experience.
• Minimum 3 years of supervisory or retail management experience.
• Experience in luxury retail, designer fashion, handbags, jewelry, accessories, or premium specialty retail strongly preferred.
• Proven ability to lead teams, drive sales performance, and achieve business objectives.
• Strong understanding of retail KPIs, inventory management, and store operations.
• Experience recruiting, training, coaching, and developing employees.
• Excellent interpersonal, communication, and customer service skills.
• Strong organizational skills and attention to detail.
• Comfortable using retail technology, Google Drive, and Apple products.
• Ability to work a flexible retail schedule, including evenings, weekends, and holidays.
• Competitive compensation
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Flexible Spending Account (FSA)
• Life and long-term disability insurance

Suna Solutions is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All qualified applicants are encouraged to apply.