Launch-Ready Luxury Store Manager – Palo Alto

Professional Search Group; Palo Alto (CA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Flexible Spending Account (FSA)

Life and long-term disability

Job summary

Professional Search Group is partnering with a leading luxury resale company to hire an experienced Store Manager for a new Palo Alto location. You will lead a hands-on team, deliver a premier luxury shopping experience, and drive sales while building a high-performing staff.

The role focuses on launching the store, developing talent, and delivering outstanding client service in a premium setting. Evening, weekend, and holiday availability is expected.

Qualifications

• Minimum 5 years of retail experience.
• Minimum 3 years of supervisory or retail management experience.
• Experience in luxury retail, designer fashion, handbags, jewelry, or premium specialty retail.
• Proven ability to lead teams, drive sales performance, and achieve business objectives.
• Strong understanding of retail KPIs, inventory management, and store operations.
• Experience recruiting, training, coaching, and developing employees.
• Excellent interpersonal, communication, and customer service skills.
• Strong organizational skills and attention to detail.
• Comfortable using retail technology, Google Drive, and Apple products.
• Ability to work a flexible retail schedule, including evenings, weekends, and holidays.

Responsibilities

• Oversee all daily store operations, ensuring an exceptional customer experience and operational efficiency.
• Lead, coach, motivate, and develop a team of retail professionals.
• Recruit, interview, hire, and onboard new team members.
• Drive store sales, conversion, productivity, and KPIs.
• Build lasting client relationships through personalized service and clienteling.
• Establish and maintain high standards for visual merchandising and store presentation.
• Manage inventory, product movement, stockroom organization, and loss prevention procedures.
• Oversee scheduling, staffing, and daily workflow to support business needs.
• Ensure compliance with company policies, procedures, and operational standards.
• Partner with leadership to identify business opportunities and implement strategies for continued growth.
• Support the successful opening and ongoing development of the new Palo Alto location.

Skills

Retail leadership

Team leadership

Sales performance

Customer service

Store operations

Visual merchandising

Inventory management

Recruiting

Tools

Google Drive

Retail technology

Apple products

Job description

Professional Search Group is partnering with a leading luxury resale company to hire an experienced Store Manager for a new Palo Alto location. You will lead a hands-on team, deliver a premier luxury shopping experience, and drive sales while building a high-performing staff.

The role focuses on launching the store, developing talent, and delivering outstanding client service in a premium setting. Evening, weekend, and holiday availability is expected.