Luxury Retail Sales Support Specialist

Tapestry (Coach/Kate Spade)

The Woodlands (TX)

On-site

USD 17,000 - 25,000

Full time

6 days ago

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Job summary

Coach is seeking a Sales Support Associate for our The Woodlands, TX store. The role focuses on greeting clients, assisting on the floor and at the cash wrap, and ensuring smooth product flow from receipt to sale. The position emphasizes brand engagement, accurate POS operation, and delivering a premium shopping experience.

Ideal candidates have 1+ year of retail experience, strong English, attention to detail, and the ability to multitask in a fast-paced luxury setting.

Qualifications

1+ year of retail experience (cashier/stock/sales) preferred.
Knowledge of fashion trends and market competition.
Proficient with cash registers and basic computer tools (iPad/Laptop, Internet).
Strong attention to detail and organizational skills.
Ability to multitask in a fast-paced environment.
Excellent communication and customer service skills.
Strong English language proficiency.

Responsibilities

Greet clients with warmth and professionalism; anticipate needs and provide personalized assistance.
Serve as brand ambassador and support social media engagement.
Operate POS accurately and maintain cash wrap organization.
Suggest add-on products, promote gift cards, and capture customer information where permitted.
Receive, process, and organize shipments; report discrepancies and maintain stockroom cleanliness.
Manage stock levels, replenish floor, and update visual merchandising.
Support sales floor activities and collaborate with team.