Luxury Retail Sales Support Specialist

Tapestry (Coach/Kate Spade); Livermore (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Coach in Livermore is seeking a Sales Support Associate to ensure store efficiency and deliver exceptional customer experiences. You will handle the cash wrap, assist customers, and keep the sales floor organized with timely stock replenishment.

Join a brand committed to luxury service and a high-energy environment where teamwork and brand advocacy are valued. Flexible scheduling applies to peak periods and holidays.

Qualifications

• 1+ years in retail, preferably luxury.
• Knowledge of current fashion trends and market.
• Experience with cash registers and basic computer use (POS, iPad, Internet).
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as brand ambassador; support social media engagement.
• Operate POS accurately and maintain checkout area and cash controls.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and implement visual merchandising updates.
• Support sales floor activities and respond to customer requests with confidence.
• Maintain housekeeping standards and follow Loss Prevention guidelines.

Skills

Retail experience

Fashion trend knowledge

POS systems

iPad / Mobile POS

Multitasking

Communication skills

English proficiency

Tools

Walkie talkie

iPad

Job description

Coach in Livermore is seeking a Sales Support Associate to ensure store efficiency and deliver exceptional customer experiences. You will handle the cash wrap, assist customers, and keep the sales floor organized with timely stock replenishment.

Join a brand committed to luxury service and a high-energy environment where teamwork and brand advocacy are valued. Flexible scheduling applies to peak periods and holidays.