Luxury Retail Sales Support Specialist

Tapestry (Coach/Kate Spade); Livermore (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Coach in Livermore is seeking a Sales Support Associate to assist customers with warmth and professionalism, operate the POS, and maintain a well-organized sales floor.

You will welcome clients, suggest add-on products, and support stock flow from receipt to sale, while upholding brand standards and loss prevention guidelines. A background in luxury retail and strong English skills are highly valued.

Qualifications

• 1+ year of retail experience, preferably luxury retail service.
• Strong English language proficiency and excellent communication.
• Knowledge of cash registers and basic computer skills.
• Ability to multitask and maintain organization on the sales floor.
• Willingness to work a flexible schedule including nights and weekends.

Responsibilities

• Welcome clients with warmth and professionalism at the cash wrap.
• Operate POS, maintain cash wrap organization, and handle cash with accuracy.
• Receive, process, and organize shipments and transfers; report discrepancies.
• Maintain stockroom cleanliness and support visual merchandising updates.
• Assist with stock levels, replenishment, and customer service requests.

Skills

Customer service

Communication

Cash handling

POS systems

Multitasking

Attention to detail

English proficiency

Tools

POS systems

iPad / laptop

Mobile POS

Walkie talkie

Price/product sheets

Job description

Coach in Livermore is seeking a Sales Support Associate to assist customers with warmth and professionalism, operate the POS, and maintain a well-organized sales floor.

You will welcome clients, suggest add-on products, and support stock flow from receipt to sale, while upholding brand standards and loss prevention guidelines. A background in luxury retail and strong English skills are highly valued.