Luxury Retail Sales Support — Part-Time

Tapestry; Connecticut; On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity/maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Temporary Sales Support Associate in Mashantucket, CT, to join our luxury retail team. The role focuses on warm, professional customer service at the cash wrap, stockroom upkeep, and seamless flow of products from receipt to point of sale.

You will help maintain store standards, assist with merchandising, and support team members in a fast-paced environment. Ideal candidates have retail experience—preferably in luxury retail—strong English, fashion trend awareness, and solid

Qualifications

• 1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment.
• Possesses current knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Job description

Coach is seeking a Temporary Sales Support Associate in Mashantucket, CT, to join our luxury retail team. The role focuses on warm, professional customer service at the cash wrap, stockroom upkeep, and seamless flow of products from receipt to point of sale.

You will help maintain store standards, assist with merchandising, and support team members in a fast-paced environment. Ideal candidates have retail experience—preferably in luxury retail—strong English, fashion trend awareness, and solid