Luxury Retail Sales Support — Flexible Schedule

kate spade new york; Temecula (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid parental leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house seeking a Sales Support Associate to enhance store efficiency and brand experience in Temecula, CA. You will greet customers, assist with product selections, and ensure smooth operations at the cash wrap while maintaining a pristine sales floor.

In this role, you will rely on your luxury retail experience to deliver personalized service, manage stockroom processes, and support merchandising updates.

Qualifications

• 1+ year retail experience, preferably in luxury retail.
• Knowledge of fashion trends and market competition.
• Knowledge of cash register systems and basic computer skills (iPad/laptop, Mobile POS and Internet).
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalised assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Fashion trends

Cash registers

Mobile POS

Customer service

Communication

English proficiency

Tools

iPad

Laptop

POS systems

Walkie talkie

Job description

Coach is a global fashion house seeking a Sales Support Associate to enhance store efficiency and brand experience in Temecula, CA. You will greet customers, assist with product selections, and ensure smooth operations at the cash wrap while maintaining a pristine sales floor.

In this role, you will rely on your luxury retail experience to deliver personalized service, manage stockroom processes, and support merchandising updates.