Luxury Retail Sales Supervisor – NYC

Marc Jacobs; New York (NY); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Paid holidays & vacation

Medical, dental, vision insurance

401k matching

Employee discounts on MJ products

PerkSpot discounts

Job summary

Marc Jacobs seeks a Sales Supervisor for its Prince Street store in New York City. The role focuses on driving sales, coaching a team, and delivering a superior customer experience while upholding company standards.

The candidate will lead with a customer-first mindset, develop client relationships, and ensure the store remains guest-ready. Flexible evenings, weekends, and holidays are required to support retail operations.

Qualifications

• 3+ years in retail or related role with customer service.
• Leadership experience preferred.
• Proven ability to generate sales and develop client relationships.
• Strong verbal and written communication.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Drive sales and achieve KPIs on the sales floor.
• Coach and develop the team to deliver exceptional customer experiences.
• Maintain store standards and ensure policy compliance.
• Open and close the store per Marc Jacobs procedures.
• Keep sales floor and stockroom organized and guest-ready.
• Build client relationships and drive repeat business.

Skills

Retail sales

Leadership

Client relationships

Communication skills

Time management

POS familiarity

Microsoft Office

Tools

POS system

Microsoft Office

Job description

Marc Jacobs seeks a Sales Supervisor for its Prince Street store in New York City. The role focuses on driving sales, coaching a team, and delivering a superior customer experience while upholding company standards.

The candidate will lead with a customer-first mindset, develop client relationships, and ensure the store remains guest-ready. Flexible evenings, weekends, and holidays are required to support retail operations.