Luxury Retail Sales Supervisor — Commission Eligible

Rag & Bone; New York (NY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Clothing Allowance

Generous Employee Discount

Commission Eligible

Paid Time Off

Medical, dental, vision and ancillary

Job summary

rag & bone, Inc. is seeking a Sales Supervisor in New York to lead service standards and drive store performance within a full-time role. You will mentor Sales Associates, model excellence in client service and ensure adherence to company policies while supporting operational tasks.

The position offers access to commissions and incentive programs; compensation may vary with performance, and the role is part of the store management team with opportunities to influence daily operations.

Qualifications

• Minimum 2+ prior work experience in a client centric, sales environment.
• Contemporary or luxury retail knowledge preferred, but not required.

Responsibilities

• Display best-in-class customer service techniques, clienteling standards and sales interactions.
• Meet store and metric goals.
• Ability to grow and manage clientele.
• Demonstrate product knowledge and support senior management with delivery of this information to staff.
• Encourage and recognize opportunities for team selling.
• Understand and exemplify the rag & bone brand philosophy and lifestyle.
• Partner with Visual Merchandising on floor sets and window changes.
• Open and close the store daily according to guidelines.
• Maintain knowledge of policy and procedures.
• Contribute to low inventory shrink and inventory accuracy.
• Process Point of Sale transactions accurately.
• Model rag & bone core values.
• Diffuse conflicts and escalate to management as needed.
• Track, monitor, and communicate business results.
• Teach staff to maintain a positive client-centric environment.
• Contribute to a fun, productive, team-oriented store atmosphere.

Skills

Clienteling

Sales

Job description

rag & bone, Inc. is seeking a Sales Supervisor in New York to lead service standards and drive store performance within a full-time role. You will mentor Sales Associates, model excellence in client service and ensure adherence to company policies while supporting operational tasks.

The position offers access to commissions and incentive programs; compensation may vary with performance, and the role is part of the store management team with opportunities to influence daily operations.