Luxury Retail Sales Supervisor - Customer Experience Leader

Marc Jacobs; Las Vegas (NV); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Paid Holidays

Vacation Time

Medical Insurance

Dental and Vision Insurance

401k matching

Employee discounts

Job summary

Marc Jacobs at Las Vegas Premium Outlets in Las Vegas, NV is seeking a Sales Supervisor to support management with daily store operations, drive sales, and coach the team to deliver an exceptional customer experience. Lead the sales floor, maintain brand standards, foster collaboration, and ensure store readiness while building loyal client relationships and sharing product knowledge.

This role requires flexibility to work evenings, weekends and holidays; compensation ranges from $19.50 to

Qualifications

• 3+ years’ experience in retail or sales with a focus on customer service.
• Prior leadership experience preferred.
• Strong written and verbal communication skills.

Responsibilities

• Drive sales and achieve store KPIs with a customer-first approach.
• Lead the sales floor to deliver exceptional customer experiences.
• Coach and develop team members and maintain store standards.
• Maintain store readiness and organize sales floor and stockroom.
• Ensure adherence to company policies and procedures.
• Open and close the store per Marc Jacobs procedures.

Skills

Retail sales

Leadership

Communication

Customer service

Client relationships

Time management

Organizational skills

POS operation

MS Office

Tools

POS system

Microsoft Office

Job description

Marc Jacobs at Las Vegas Premium Outlets in Las Vegas, NV is seeking a Sales Supervisor to support management with daily store operations, drive sales, and coach the team to deliver an exceptional customer experience. Lead the sales floor, maintain brand standards, foster collaboration, and ensure store readiness while building loyal client relationships and sharing product knowledge.

This role requires flexibility to work evenings, weekends and holidays; compensation ranges from $19.50 to