Luxury Retail Sales Supervisor & Client Experience Lead

Brobston Group; Florida; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Benefits package

Discounts on MJ products

401k matching

PerkSpot access

Job summary

Marc Jacobs International in Aventura, FL is seeking a Sales Supervisor to support store leadership by driving sales, delivering a first-class customer experience, and coaching the team. You will help implement brand standards, manage day-to-day operations, and ensure a guest-ready environment.

Ideal candidates bring 3+ years in retail with leadership experience, strong communication skills, and a passion for Marc Jacobs. Flexibility to work evenings, weekends, and holidays is required.

Qualifications

• 3+ years in retail, sales, or customer service-focused role.
• Prior leadership experience strongly preferred.
• Proven ability to drive sales and build client relationships.
• Excellent verbal and written communication skills.
• Must be flexible to work retail hours, including evenings, weekends, holidays.

Responsibilities

• Consistently achieve or exceed sales KPIs.
• Lead the sales floor to deliver exceptional customer experience.
• Open and close store per Marc Jacobs procedures.
• Maintain guest-ready store and organized stockroom.
• Coach and develop team; foster collaboration with management.
• Build client relationships and follow up on inquiries.

Skills

Retail sales

Leadership

Customer service

Communication

Sales coaching

Client relationships

Flexibility

Tools

POS system

Microsoft Office

Job description

Marc Jacobs International in Aventura, FL is seeking a Sales Supervisor to support store leadership by driving sales, delivering a first-class customer experience, and coaching the team. You will help implement brand standards, manage day-to-day operations, and ensure a guest-ready environment.

Ideal candidates bring 3+ years in retail with leadership experience, strong communication skills, and a passion for Marc Jacobs. Flexibility to work evenings, weekends, and holidays is required.