Luxury Retail Sales Supervisor Elevate Experience & KPIs

Brobston Group; Merrimack (NH); In loco; USD 42.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision insurance

Paid time off

401k matching

Employee discounts

PerkSpot discounts

Descrizione del lavoro

Marc Jacobs International in Merrimack, New Hampshire, is seeking a Sales Supervisor to support management in driving sales, delivering an exceptional customer experience, and coaching the team at the Merrimack Premium Outlet. This role requires leadership, strong communication, and a passion for the Marc Jacobs brand, with a schedule including evenings, weekends and holidays.

You will lead by example on the floor, mentor staff, ensure brand standards are maintained, and contribute to a

Competenze

• 3+ years in retail or related role focused on customer service.
• Prior leadership experience strongly preferred.
• Experience generating sales and developing client relationships.
• Strong verbal and written communication skills.
• Brand DNA and product knowledge familiarity.
• Willingness to work evenings, weekends, holidays.

Mansioni

• Consistently achieve or exceed store sales and KPIs.
• Lead the sales floor to deliver an excellent customer experience.
• Ensure the store is guest ready and welcoming.
• Build the sale to achieve KPIs with styling expertise.
• Engage with clients and follow up on inquiries and events.
• Foster collaboration with colleagues and management.
• Maintain organized sales floor and stockroom, adhere to policies.

Conoscenze

Retail leadership

Customer service

Communication skills

Organization skills

POS operation

Microsoft Office

Strumenti

POS system

Microsoft Office

Descrizione del lavoro

Marc Jacobs International in Merrimack, New Hampshire, is seeking a Sales Supervisor to support management in driving sales, delivering an exceptional customer experience, and coaching the team at the Merrimack Premium Outlet. This role requires leadership, strong communication, and a passion for the Marc Jacobs brand, with a schedule including evenings, weekends and holidays.

You will lead by example on the floor, mentor staff, ensure brand standards are maintained, and contribute to a