Luxury Retail Sales Lead & Team Coach

LVMH; Camarillo (CA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

MJ product discounts

PerkSpot discounts

Job summary

Marc Jacobs International in Camarillo, CA is seeking a Sales Supervisor to support management in daily store operations, drive sales, and coach a dedicated team. The role emphasizes delivering an exceptional guest experience, partnering with leadership to uphold brand standards, policies, and procedures, and ensuring the store floor and stockroom remain guest-ready.

The ideal candidate has 3+ years in retail with customer service excellence, leadership experience, and strong communication

Qualifications

• 3+ years' experience in retail or similar with customer service focus.
• Prior leadership experience preferred.
• Experience in generating sales and developing client relationships.
• Demonstrated verbal and written communication skills.
• Delivers Excellence - passion and empathy for clients.
• Cultivate an Entrepreneurial Spirit - embraces change and the DNA of Marc Jacobs.
• Creative & Innovative - openness to new ideas and collaboration.
• Excellent organizational, follow-up, and time management skills.

Responsibilities

• Consistently achieve or exceed individual & store sales and KPIs.
• Lead the sales floor to deliver an excellent customer experience.
• Ensure the store is guest ready and welcoming.
• Build the sale by establishing yourself as a styling expert.
• Demonstrate client journey stages to drive repeat business.
• Demonstrate knowledge of Marc Jacobs Universe and pillars.
• Initiate regular client contact and follow-up on inquiries.
• Foster collaboration and open communication with colleagues and management.
• Open and close the store per Marc Jacobs procedures.
• Keep sales floor and stockroom well-organized.
• Adhere to all company policies and procedures.

Skills

Sales experience

Leadership

Customer service

POS

Microsoft Office

Tools

POS system

MS Office

Job description

Marc Jacobs International in Camarillo, CA is seeking a Sales Supervisor to support management in daily store operations, drive sales, and coach a dedicated team. The role emphasizes delivering an exceptional guest experience, partnering with leadership to uphold brand standards, policies, and procedures, and ensuring the store floor and stockroom remain guest-ready.

The ideal candidate has 3+ years in retail with customer service excellence, leadership experience, and strong communication