Luxury Retail Supervisor: Elevate Service & Sales

MCM WORLDWIDE; New York (NY); On-site; USD 34,440 - 38,572; Full time

Job summary

MCM WORLDWIDE is seeking a Selling Supervisor for its New York store to deliver exceptional customer service and drive sales. You will act as a link between management and sales staff, maintaining client books, merchandising, and staff motivation to exceed goals.

The ideal candidate has at least two years of luxury retail experience in a supervisory role and strong interpersonal skills, with proficiency in POS systems and MS Office. Located in New York, on-site work is required.

Qualifications

• Minimum of 2 years luxury retail experience in a similar or supervisory role.
• Strong customer service and interpersonal skills.
• Ability to coach sales staff and maintain high standards.

Responsibilities

• Support store manager with daily operations.
• Open/close duties, merchandising and deposits as needed.
• Supervise transactions ensuring accuracy and cash protection.
• Coach sales staff to meet sales goals.
• Promote and sell products to ensure customer satisfaction.
• Assist Store Manager with operational excellence.

Skills

Luxury retail

Customer service

Team leadership

Cash handling

POS systems

MS Office

Tools

POS systems

MS Office

Job description

MCM WORLDWIDE is seeking a Selling Supervisor for its New York store to deliver exceptional customer service and drive sales. You will act as a link between management and sales staff, maintaining client books, merchandising, and staff motivation to exceed goals.

The ideal candidate has at least two years of luxury retail experience in a supervisory role and strong interpersonal skills, with proficiency in POS systems and MS Office. Located in New York, on-site work is required.