Luxury Retail Sales Specialist: Clienteling & Style

Rag & Bone; West Hollywood (CA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Clothing Allowance

Generous Employee Discount

Paid Parental Leave

Calm wellness membership

Medical, dental, vision and ancillary

401k

Job summary

rag & bone is hiring a Sales Specialist to ensure a consistent, high-quality customer experience in our West Hollywood store. You will help cultivate a selling focus, support management initiatives, and uphold store policies while delivering on brand standards.

Ideal candidates bring 1–3 years in luxury or premium retail, strong clienteling skills, and the ability to tailor styling recommendations and storytelling to each guest.

Qualifications

• 1-3 years of retail experience, preferably in premium, contemporary, or luxury environments.
• Proven ability to achieve individual sales goals and contribute to team performance.
• Skilled in clienteling, including building and maintaining a loyal customer base.
• Ability to provide a personalized customer experience through styling recommendations, product knowledge and brand storytelling.
• Ability to work 30-40 hours a week with a flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Support a best-in-class level of customer service through extensive product knowledge, strong selling skills, and authentic clienteling
• Meet store and metric goals
• Emulate the brand aesthetic and embody and strong sense of fashion
• Ensure brand mission is brought to life and introduced to everyone that walks into our store
• Provide assistance to our Visual Merchandising team on floor sets, window changes and other projects, as needed
• Maintain a knowledge and understanding of all policies and procedures
• Assist with inventory and stock management
• Accurately process Point of Sale transactions
• Consistently act within the core values of rag & bone
• Identify opportunities to support the team in delivering best in class customer service
• Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere

Skills

Retail experience

Clienteling

Sales goals

Personalized experience

Flexible schedule

Job description

rag & bone is hiring a Sales Specialist to ensure a consistent, high-quality customer experience in our West Hollywood store. You will help cultivate a selling focus, support management initiatives, and uphold store policies while delivering on brand standards.

Ideal candidates bring 1–3 years in luxury or premium retail, strong clienteling skills, and the ability to tailor styling recommendations and storytelling to each guest.