Luxury Retail Sales Specialist — Clienteling & Omnichannel

Tapestry, Inc.

Lynnwood (WA)

On-site

USD 20,664,000 - 33,407,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate in Lynnwood, WA to deliver an elevated, personalized shopping experience. You will meet personal and store sales goals, support daily store operations, and contribute to omnichannel selling by using POS, clienteling tools, and social platforms.

Ideal candidates have 1+ years in luxury retail, strong English, and comfort with fast-paced environments. Experience with live-stream shopping or video demos is a plus, supporting team collaboration and brand

Qualifications

1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors. A combination of education and experience will be considered.

Responsibilities

Represent Coach as a brand ambassador, adhering to style and service standards.
Build lasting client relationships through personalized styling and product expertise.
Drive sales through cross-selling, upselling, and tailored recommendations.
Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
Develop and execute personal sales plans; meet or exceed KPIs.
Source new customers, maintain relationships, and follow up to close sales.