Luxury Retail Brand Experience Specialist

Swarovski; Westport (CT); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Recognition awards

Exclusive employee discounts

Volunteer leave

Assistance program

Product training

Career development

Job summary

Swarovski is seeking a Sales Consultant to deliver outstanding service and craft memorable brand experiences in a luxury retail setting. You will guide customers, promote loyalty programs, and contribute to a vibrant team that aims to meet and exceed sales goals.

Join a brand renowned for brilliance and design, where you’ll stay current on products, engage customers with storytelling, and use digital tools to enhance the shopping experience.

Qualifications

• Experience delivering high-quality customer service in fashion, luxury, or lifestyle retail.
• Ability to tell brand stories and create emotional connections with customers.
• Experience in multicultural retail environments is a plus.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers, promoting loyalty programs.
• Achieve individual and team sales goals, taking accountability for results.
• Collaborate with your team to create a welcoming, organized store environment.
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.

Skills

Customer service

Storytelling

Multicultural experience

Digital tools

Team player

Commercial mindset

Confident & creative

POS system

Tools

POS system

Retail software

Job description

Swarovski is seeking a Sales Consultant to deliver outstanding service and craft memorable brand experiences in a luxury retail setting. You will guide customers, promote loyalty programs, and contribute to a vibrant team that aims to meet and exceed sales goals.

Join a brand renowned for brilliance and design, where you’ll stay current on products, engage customers with storytelling, and use digital tools to enhance the shopping experience.