Luxury Retail Sales Specialist

Swarovski; Ann Arbor (MI); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Exclusive employee discounts

Volunteer leave

Employee assistance program

Training and development

Career advancement opportunities

Job summary

Swarovski is seeking a Sales Consultant to join our retail team in a store setting. You will deliver exceptional service, create memorable brand experiences, and inspire customers with a passion for our products while helping the team achieve sales goals.

The role emphasizes storytelling, product knowledge, and delivering a premium customer experience in line with Swarovski's luxury brand standards.

Qualifications

• Passionate about fashion, luxury and lifestyle brands.
• Experienced in a multicultural retail environment.
• Excellent customer service skills and a winning personality.
• Digitally savvy with comfort using retail technology.

Responsibilities

• Deliver outstanding service and create emotional connections with customers.
• Build trust and promote loyalty programs.
• Achieve individual and team sales goals with accountability.
• Collaborate with the team to maintain a welcoming, organized store.
• Stay up to date with Swarovski products and use digital tools to enhance the experience.

Skills

Customer service excellence

Storytelling

Multicultural retail experience

Digital retail tools

Team player

Creativity

Job description

Swarovski is seeking a Sales Consultant to join our retail team in a store setting. You will deliver exceptional service, create memorable brand experiences, and inspire customers with a passion for our products while helping the team achieve sales goals.

The role emphasizes storytelling, product knowledge, and delivering a premium customer experience in line with Swarovski's luxury brand standards.