Luxury Retail Sales & Service Associate

Tapestry

Mercedes (TX)

Hybrid

USD 42,981,000 - 53,010,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance and Tuition assis

Job summary

Coach is seeking a Sales Support Associate in Texas to join our luxury retail team. You will welcome clients, provide personalized assistance, operate the POS, and help maintain a pristine sales floor to reflect the Coach brand.

In this role you will process shipments, manage stock, and support visual merchandising while delivering exceptional customer service. Flexible scheduling includes nights, weekends, and peak retail periods, with competitive benefits.

Qualifications

1+ year of retail experience, preferably in luxury retail service.
Knowledge of cash register systems and basic computer skills (iPad/laptop, Mobile POS).
Strong English language proficiency and excellent communication skills.

Responsibilities

Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
Operate POS accurately and maintain cash wrap organization.
Receive, process, and organize shipments; report discrepancies and maintain stockroom cleanliness.
Maintain stock levels and execute visual merchandising updates.
Support sales floor activities and respond to customer requests.